ServiceNow, Inc. (Service-now in 2011) is an American cloud computing company . Its headquarters is in Santa Clara, California. This software company was founded in 2004 by Fred Luddy. ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index.
ServiceNow is a software-as-a-service provider. It provides technical management support, such as asset and license management, to the IT operations of large corporations, including providing help desk functionality.
Service Now – Wiki Function Community And Other Details
ServiceNow is primarily an ITSM (IT Service Management) tool that was specifically designed for IT departments. Usually, it is used by mid-sized or large companies but it can be tailored (configured or customized) to the business needs of every particular enterprise individually.
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ServiceNow is cloudbased software , so it is very easy to access from anywhere of the world . It’s also a single, integral platform, rather than a collection of a number of platforms ‘bound’ together. There is both a browser and a mobile version of SN, there are chats, alerts, notifications and everything else that one may need to work efficiently.
Features and Offerings Of ServiceNow
- Customer Service
- HR Service Management Tools
Service Now is a billion dollar company with more than 1 billion revenue every year .
History Of Software Company ServiceNow –
- In 2003 ServiceNow was founded as Glidesoft, Inc. by Fred Luddy.
- It was later incorporated in California in 2004.
- The company had 275 employees in its San Diego, Chicago, New York, Atlanta, London and Frankfurt offices in 2011.
- It has partnered with Accenture to provide service all over the world.
- In June 2012, ServiceNow became a publicly traded company following a US$210 million IPO.
- SN acquired a AI comapny “telepathy” in 2017 .
- In 2018 , This comapny acquired another company ” FriendlyData”.
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